Compete + Control

The Performance Engine

Efficient, measurable and relentless.

A culture where performance and structure form the foundation. Everything is optimised, documented and measurable.

What is the Performance Engine?

The Performance Engine combines the results focus of the Winning Machine with the predictability of the Precision System. The result is a well oiled machine that consistently delivers. KPIs are tracked via dashboards. Processes are standardised. Every result is traceable. This is the culture of large logistics operations, production lines and facility services. It works because it is scalable and reliable. But the human aspect is often forgotten. Employees are numbers with targets. Innovation is not asked for. And those who don't fit the system are replaced. The Performance Engine delivers in the short term, but loses the talent that keeps the system running in the long term.

Collaborate: 10%, Create: 12%, Compete: 40%, Control: 38% Collaborate Create Compete Control

Where do you recognise this?

1

Large distribution centres with automated picking and strict KPIs

2

Industrial production lines with lean manufacturing and daily targets

3

Facility companies with SLAs and meticulous time registration

4

Large cleaning companies with strict schedules and quality audits

Do you recognise this?

Check what you recognise in your organisation.

Strengths

  • Extremely scalable and replicable
  • Consistent quality and delivery reliability
  • Data driven decision making at every level
  • Efficient use of resources and capacity

Blind spots

  • Employees feel like cogs, not like people
  • Innovation is suppressed by the existing system
  • High turnover at operational level
  • The system optimises itself to death: more control, less motivation
  • In crises the system is too rigid to respond quickly

How to move toward a Performance Engine?

Start by defining clear KPIs and standard procedures for your core processes. Implement dashboards so performance becomes visible and discussable. Link evaluations to measurable results. Standardise what can be standardised. But don't forget: the engine needs fuel. Also invest in the people who keep the system running.

Compare these examples with your own experience at work.

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