Receptionist: tasks and pay

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Job info

What does a receptionist do?

How do I become a receptionist? See the guide

As a receptionist you welcome and inform visitors at the front desk, acting as the first point of contact for everyone who walks in. Working as a host and information officer, you answer the phone, handle telephone reception, control who is allowed access and hand out promotional material for the products or services on offer. From time to time you take on administrative tasks such as managing mail and registering complaints. Across Belgium this role appears in tourism and reception settings as well as in secretarial and support teams, so a friendly, service minded attitude matters as much as being well organised.

Typical tasks

  • Handle telephone reception and answer incoming calls
  • Welcome and receive visitors at the front desk
  • Control the access of people entering the building
  • Give clear information to visitors and callers
  • Hand out promotional material for products and services
  • Carry out administrative tasks such as mail and complaints

Required skills

  • Friendly, service oriented communication
  • Fluency in Dutch, often with French or English
  • Basic computer and administrative skills
  • A neat, presentable appearance
  • Staying calm and helpful under pressure

What does a receptionist earn?

Data last updated on 6 July 2026

Indicative Belgian pay range: €2,500 to €3,300 gross per month for full-time employment. Pay tends to sit higher with multilingual skills or experience in a busy tourism or corporate setting. Employee pay estimate; actual pay depends on experience, sector pay scales and working hours. Premiums, overtime and benefits are separate.

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