Customer service agent vacancies in Limburg, Belgium
As a customer service agent in Belgium you typically earn between {min} and {max} gross {period}. Evening and weekend shifts often come with extra allowances.
Data last updated on 2 August 2026
What does a CustomerServiceAgent do?
As a customer service agent you are the first point of contact for customers with questions, problems or a specific need. You help them through different communication channels, such as phone, email and chat, and you make sure every customer has a positive experience. Whether you work as a call centre agent, helpdesk employee or customer advisor, you analyse the customer's question, give clear information and register all data accurately. You follow up tickets in a ticketing system until everything is solved. You find this job in retail and sales and in administrative environments, and companies in Flanders regularly look for communicative people who help customers quickly and correctly.
Typical tasks
- Receive messages and calls through different channels
- Verify the contact details of the person you are speaking with
- Analyse the customer's question
- Give clear and correct information
- Manage tickets in a ticketing system
- Record data accurately
Required skills
How to apply via Werkvolk?
- Download the appInstall the free Werkvolk app for iOS or Android.
- See CustomerServiceAgent matchesSwipe through vacancies that fit your profile and preferences.
- Chat with employersOn a match you talk directly to the employer, no middleman.
Frequently asked questions
Answers to the most common questions about applying via Werkvolk.
What does a Customer service agent do?
A customer service agent is the first point of contact for customers with questions, problems or a specific need. You receive messages and calls through different channels, analyse the customer's question and give clear information. You also manage tickets in a ticketing system and register all data, so every customer walks away with a positive experience.
How much does a Customer service agent earn in Belgium?
A customer service agent in Belgium usually earns between 13 and 17 euro gross per hour. The exact amount depends on your experience, the sector and the company you work for. Evening and weekend work in a contact centre often brings extra allowances on top.
Is there demand for customer service agents in Flanders?
Yes, almost every sector has a customer service department, from online shops to banks and telecom companies. Contact centres regularly recruit new colleagues, especially people who are multilingual and customer-friendly. The growth of e-commerce keeps pushing the demand for customer support profiles further.
Which diplomas or certificates do you need as a Customer service agent?
There is usually no specific diploma required to start as a customer service agent. Employers mainly look at your communication skills, your knowledge of languages and how comfortable you are with computers. Training or experience in administration or sales is an asset, and most companies teach you their products and systems themselves.
Can you start as a Customer service agent without experience?
Yes, many contact centres and customer service teams are open to starters. At the beginning you get training on the products, the systems and the way of communicating with customers. If you are customer-friendly, speak fluently and register data accurately, you can grow quickly in this job.